Support

Email Kach support at conxconx199@gmail.com.

What to include

To help us investigate, include:

the email address associated with your Kach account;
whether you are using Android or iOS;
what you expected to happen and what happened instead;
the approximate time of the problem; and
the listing, conversation, or report involved, if applicable.

Screenshots are helpful when they do not expose another person’s private information. Never send your password, one-time login code, full identity document, payment information, private API key, or exact home address.

Safety and moderation

Use the in-app Report and Block controls for ordinary community-safety issues. For a moderation question or appeal, include the affected account or content and explain why you believe the decision should be reviewed.

Kach support is not an emergency service. If someone is in immediate danger, contact the appropriate local emergency service.

Account deletion

Delete your account in Profile → Settings → Account → Delete Account, or follow the Account Deletion instructions if you cannot access Kach.

Privacy and policies

When contacting support, Kach processes the information in your request as described in the Privacy Policy.